REFUND POLICY
A legal disclaimer
Effective Date: June 20, 2025
At Tin Roof Farm, we pour a whole lot of care into every jar, tin, and bottle 🫙 — and we want you to love what you receive. Because our products are small-batch, handcrafted, and either used on the skin or in the kitchen, all sales are final.
💥 Damaged or Incorrect Orders
If your order shows up looking like it lost a fight with the mailman 😬 — or you received the wrong item — we’ve got you.
📸 Send us a photo and your order number within 7 days of delivery and we’ll fix it fast:
📞 601-319-9949
We’ll either send a replacement or hook you up with store credit — whichever works best for you.
🚫 No Returns (And Here’s Why)
We don’t resell returned products — it’s a safety thing, and we want everyone to receive the freshest goods possible. That’s why once your item has shipped, it’s yours to keep. 🤎
🛑 Order Cancellations
Changed your mind? No problem — just email us within 24 hours of placing your order. After that, your goodies might already be in production or on their way.
🐄 Got Questions?
We’re not a faceless warehouse — we’re real people running a small farm-based business, and we care deeply about your experience. If something’s off, just holler.
📞 601-319-9949
Thanks for supporting handmade, toxin-free products and keeping the dream alive. 💛